Terms & Conditions

1. Services

Hayes Lawn and Landscaping Maintenance Service LLC provides lawn care, landscaping, mulching, tree trimming and removal, leaf removal, flower bed maintenance, bush and hedge trimming, and related outdoor services to residential customers in Natchitoches, Louisiana and the surrounding areas.

All services are subject to availability, scheduling, and on-site conditions. We reserve the right to refuse service at our discretion, including for safety reasons or where legal or site conditions make it impractical or unsafe to proceed.

2. Estimates and Pricing

Any estimate or quote provided verbally or informally is non-binding unless confirmed in writing. Final pricing may vary based on the scope of work, materials required, site conditions discovered upon arrival, or unforeseen issues that were not apparent at the time of the original estimate.

We will make reasonable efforts to communicate any pricing changes before proceeding with additional work.

3. Payments

This website does not collect payments. All payments are handled outside of the website directly between the customer and Hayes Lawn and Landscaping Maintenance Service LLC.

Payment is due upon completion of services unless otherwise agreed upon in writing prior to the start of work. Failure to pay for completed services may result in lawful collection actions including but not limited to referral to a collections agency or legal proceedings.

4. Appointments and Access

The customer is responsible for ensuring safe and reasonable access to the service area on the scheduled date. This includes securing pets, removing hazards, unlocking gates, and ensuring the area is accessible to workers and equipment.

Failure to provide safe access may result in rescheduling or cancellation of the appointment. Hayes Lawn and Landscaping Maintenance Service LLC is not responsible for delays or incomplete work resulting from inaccessible or unsafe conditions on the property.

5. SMS Messaging Terms

By providing your phone number and consenting to receive SMS messages from Hayes Lawn and Landscaping Maintenance Service LLC, you agree to receive text messages related to your service inquiries, appointments, and occasional marketing or promotional communications.

• Consent: SMS consent is not a condition of purchase. You are not required to consent to receive SMS messages in order to receive services.
• Message Types: You may receive service-related messages such as appointment confirmations and follow-ups, as well as marketing or promotional messages about our services and offers.
• Opt-Out: You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from us.
• Help: For assistance, reply HELP to any message or contact us directly at (318) 663-8749.
• Message Frequency: Message frequency varies based on your interactions and service activity.
• Message and Data Rates: Message and data rates may apply depending on your mobile carrier and plan.
• Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.
• Privacy: Your phone number and SMS consent will never be sold, rented, or shared with third parties for marketing purposes.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using this website, you agree to the terms outlined in our Privacy Policy.

7. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and page layouts, is the property of Hayes Lawn and Landscaping Maintenance Service LLC or its content providers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this website without prior written permission.

8. Disclaimers

Services are provided on an as-is basis unless otherwise agreed upon in writing. Hayes Lawn and Landscaping Maintenance Service LLC makes no guarantees regarding specific outcomes, results, or timelines unless explicitly stated in a written agreement.

We are not responsible for pre-existing conditions on your property, including but not limited to underground utilities, irrigation systems, buried objects, or existing damage that may be affected during the course of service.

9. Limitation of Liability

To the fullest extent permitted by law, Hayes Lawn and Landscaping Maintenance Service LLC shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our services or this website.

We are not liable for delays or incomplete work resulting from circumstances beyond our reasonable control, including severe weather, equipment failure, or inaccessible property conditions.

Our total liability for any claim arising from services rendered shall not exceed the amount paid by the customer for the specific service giving rise to the claim.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Louisiana. Any disputes arising from these terms or our services shall be subject to the jurisdiction of the courts located in Louisiana.

11. Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting to this website. Your continued use of our website or services following any changes constitutes your acceptance of the updated terms. We encourage you to review this page periodically.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Hayes Lawn and Landscaping Maintenance Service LLC
Email: [email protected]
Phone: (318) 663-8749
Website: hayeslawnlandscaping.com